Employee Rep Training - Refresher and New Reps

This CPD accredited course is aimed at newly appointed employee representatives, although it is also suitable for more experienced reps. Enable your reps to consult their colleagues effectively and efficiently, and to discuss differing perspectives with your managers, without unhelpfully heated arguments.

Course content 

• The purpose of your ‘consultation forum’
• Information, consultation and negotiation
• Employee Representatives’ role and responsibilities
• The skills required to be effective in this role
• Your responsibilities to those you represent
• Participating in consultation meetings
• Statutory rights of representation
• The importance of effective feedback

By completing this course, delegates will be able to:

• Be positive and enthusiastic
• Use communications to raise the profile of the Council, their role, and achievements to date
• Help employees to understand their role - Emphasise it is to INFLUENCE
• Encourage employees to be realistic
• Avoid heated arguments
• Always feedback after meetings
• Recognise and communicate successes
• Communicate a core message – around the valuable opportunity presented for employees to get involved and have managers listen to their views and opinions.