Understanding Banter, Harassment, Bullying and Victimisation

In this half day course aimed at Managers and Supervisors, delegates will learn about the different behaviours that can be defined as banter, harassment and victimisation. Covering the important topics of dignity and respect in the workplace and how to cultivate a good culture, delegates will also learn about the law, harassment and bullying differences, and how to handle complaints.

Course Content

• What are the differences between banter, harassment and victimisation
• Dignity and Respect
• The legal obligations and protection of employees
• Is bullying different to harassment
• How to handle complaints

By completing this course, delegates will be able to:

Recognise banter, victimisation, bullying and harassment. Understand the law and their obligations to protect their co-workers. Deal with complaints effectively.