This six day course is aimed at those in an organisation with people management responsibilities. Delegates should attend this programme if they have been promoted from Team leader or Supervisor to manage business units or departments with broad responsibilities for engaging their teams to delivering result. This is also suitable for those in line for succession to such roles. The course will aid them in assessing their own skills and abilities and extend their knowledge and skills of leadership and management techniques.

The course is accredited by the Institute of Leadership and Management (ILM) and focuses on the two broad areas of leadership and management. The training is practical and participative as well as being linked back to the workplace to enable delegates to put their learning into practice. Make UK also includes a non-assessed module raising awareness of the legal context of managing people which compliments organisational compliance training delivered in a ‘best practice’ approach. Delegates will gain excellent insight into all aspects of managing people, setting them up for success in their roles.

Course Duration:

11th &12th February, 18th & 19th March, 8th & 9th April 2025

Course Content

Becoming an Effective Leader

taking responsibility
contributing to overall vision and goals
setting and providing guidance on values
setting direction for significant programmes or projects
stimulating innovation and enterprise
anticipating, planning for and leading change
overcoming obstacles
delegating
setting objectives for teams and individuals
communicating and motivating
supporting and developing programmes, projects, teams and individuals
modelling appropriate behaviour
representing the team and feeding back its experiences and views
protecting the team and its members
applying emotional intelligence

Management – Efficiency & Effectiveness

Nature, purpose and importance of vision and mission in setting values and strategic direction, and the significance of stakeholders in shaping vision and mission
Importance of translating vision, mission and strategic goals in to operational objectives
Setting SMART objectives
Definitions of, and conflicts between, effectiveness and efficiency
Definitions of, and conflicts between, authority, accountability and responsibility
Need for negotiating techniques
Setting priorities
Principles of delegation to achieve overall objectives
Control mechanisms to monitor outcomes and ensure achievement of objectives
Using feedback from others to critically evaluate own performance
Techniques for collecting and analysing feedback from others, including 3600 feedback
Personal development planning
Measurable organisational, team and individual objectives
Time management techniques
Efficiency and effectiveness matrix
Target setting and performance indicators
Planning techniques appropriate to activity
Systems theory and process design
Monitoring and control techniques and records
Use of results to “close the loop” and make continuous improvements

Beginnings and Endings – The Legal Aspects of Management

Employment rights – the context of statutory and contractual entitlements
Creating a positive environment – unconscious bias and diversity
Management best practice -an introduction to managing in a formal context

Assessment

Assessed by ILM written assignments. As this course is formally assessed, there is additional support for delegates when completing assignments in their own time. Please check with the Make UK location you will be attending for details or queries on facilities.

More details

By completing this course, delegates will:

Understand own ability to fulfil key responsibilities of the leadership role
Be able to evaluate own ability to lead others
Be able to assess the organisation’s ability to manage efficiently and effectively to achieve targets and objectives
Be able to evaluate own ability to manage efficiently and effectively
Develop their understanding of the legal responsibilities of managing people

ILM Level 5 Award in Leadership and Management