Effective Communication
Aimed at front line managers and supervisors, this half day course will give delegates the necessary skills to communicate effectively in the workplace. Explore the pros and cons of different methods of communication, understand the barriers to effective communication and how to get around them, learn how to ask the right questions in the right way and actively listen to what is being said. Get the skills to deliver accurate and factual feedback in a positive and constructive way and get the most out of your team.
Course Content
- Methods of Communication
- Barriers to Communication
- Active Listening
- Questioning Techniques
- Assertive Communication
- Giving Feedback & Presenting Facts
- Effective Team Participation and Collaboration
Course Duration:
Half day
9:30 AM - 1:00 PM
Course Duration:
Half day
9:30 AM - 1:00 PM