From regular contact on day-to-day matters to support with tribunal cases, or strategic guidance on complex HR projects, our support packages keep you covered.

Benefits of a Retained Support Package

Cost effective access to employment lawyer and HR experts
Allows your internal team to focus on key tasks
Helps you manage resource peaks and troughs
External support that understands your business and objectives
Keep up to date with latest legislation and legal obligations
Comprehensive library of tools, templates, and guides
Discounted training courses

Beyond consultancy, our clients benefit from Make UK’s strong relationships with government and regulatory bodies. We provide opportunities for clients to attend events, access exclusive guidance, and connect with like-minded people. Clients also benefit from preferential rates on training.

If you’d like to find out more about our Retained Support Packages, please call 0808 168 5874 or email [email protected]

Level 1

Advice line service, templates and toolkits.

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What's Included

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Unlimited support via our national advice line service (all lawyers) – for advice relating to employer correspondence on all HR related matters.

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Free essential model documents and best practice papers.

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Unlimited user access to online support.

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Unlimited access to HR-related policies, procedures, and interactive toolkits, that can be tailored to your business.

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Exclusive invitations to employment law briefings.

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Regular HR & Legal updates and email alerts.

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Discounted training courses.

Level 2

Personalised service with dedicated advisor.

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All the benefits of Level 1, plus:

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Face-to-face support with strategic and complex HR-related matters.

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Settlement agreements, including opinion, negotiation, and preparation.

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Early conciliation including risk assessment, negotiation, preparation of COT3 agreements.

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Annual legal compliance review of core employment contracts and policies.

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HR Audit to identify gaps and opportunities to improve HR and employment practices.

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General trade union and employee/industrial relations support and advice.

Level 3

Full service tribunal support and representation

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All the benefits of Level 2, plus:

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End-to-end conduct of Employment Tribunal cases, including:

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Drafting of ET3 responses.

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Disclosure of documents/preparation of Tribunal bundle.

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Drafting witness statements.

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Preparation for and attendance at Tribunal hearing.

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Handling of Settlement negotiations including production of COT3 agreement and/or Settlement agreement.

Employment Law & HR Retained Support Packages

Take advantage of our great value and innovative Employment Law & HR Retained Support Packages. Simply choose a package that best suits your needs for regular access to an expert and an extensive online library of resources. Blend the practical benefits of instant access to up-to-date on-line resources with our proactive, personalised service. Explore the range of packages below.

Whether you’re facing a short-term challenge or developing a long-term strategy, our employment lawyers and HR consultants offer invaluable experience and knowledge to navigate the complex and ever-changing landscape of people management with confidence.

Employment Law & HR Retained Support Packages

Take advantage of our great value and innovative Employment Law & HR Retained Support Packages. Simply choose a package that best suits your needs for regular access to an expert and an extensive online library of resources. Blend the practical benefits of instant access to up-to-date on-line resources with our proactive, personalised service. Explore the range of packages below.

Whether you’re facing a short-term challenge or developing a long-term strategy, our employment lawyers and HR consultants offer invaluable experience and knowledge to navigate the complex and ever-changing landscape of people management with confidence.